Your Website is a critical piece of your marketing plan and our booking engine ensures your Website can convert lookers to bookers. Guest ConnectSM is the hospitality industry's premier booking engine that gives hotel operators complete control of the booking engine design and booking process while increasing conversion rates and revenue generated by your hotel's Website.
Guest Connect was developed after extensive market research, customer feedback and usability studies, resulting in a product that meets the demands of both the hotel and brand managers and the consumers who will be using it.
With features like promotional pricing and total pricing, Guest Connect enables you to sell your property to best meet its needs for any given day. Our multi-property booking engine gives groups and chains the ability to cross-sell on one screen. Other merchandising features include:
Multiple templates each with functionality and layouts that match your website and your brand standards Advance-purchase rates to sell with integrated payment processing Image gallery for better consumer shopping experience Customized confirmation emails with endless promotional opportunities Fast, simple and intuitive
Our consumer-tested booking process orients potential guests right from the start and increases conversions. Pages and images load quickly to keep shoppers engaged throughout their shopping experience. Other features include:
• Room/rate details displayed with initial availability
• Interactive features such as availability calendars that make searching for rooms simple
• Shopping results filtered based on room type, price, rate plan or room feature
• Fraud protection that helps improve property revenue
Guest Connect gives you multiple points throughout the booking process to try and increase the revenue generated for a booking with features like:
• Dynamic Packaging - sell pre-built packages or let consumers select specific components to create their own packages
• Travel Insurance - give your guests the ability protect their investment
• Room Upgrades - offer guests the option to purchase upgraded rooms upon arrival, based on availability